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General Errors

Code

Error

Scenario

400

invalid_account

Wrong account number (if requested)

400

invalid_client

Wrong or missing client id or client_secret

400

invalid_request

Invalid or missing grant_type parameter

400

not_found

Authorization ID not found

400

invalid_account

Wrong account number (if requested)

401

invalid_token

Wrong or expired access token.

401

Unauthorized

Wrong or missing Merchant authorization

404

not_found

Customer Account not found

404

customer_identity_not_found

The customer didn’t pass through the widget or was not authenticated properly

409

authentication_failure

Missing or wrong Merchant authentication parameters

409

tos_agreement_required

Terms and Conditions missing or not agreed

409

customer_already_exists

Customer applying already has an accountapplication_create_error

There was an error creating the Credit Application

409

application_declined, application_declined_2, application_declined_3

Customer application declined

409

creditapp_id_not_found

Credit Application ID was not found

409

application_marked_pending_1, application_marked_pending_2

Customer application pending

409

applicationauth_createamount_errorThere was an error creating the Credit Applicationexceeded

Capture amount is greater than the remaining credit authorization amount.

409

userauth_not_activeCustomer Account is not activatedallowed

Merchant has not configured pre-auth in Lexi.

409

notauthentication_foundCustomer could not be foundfailure

Missing or wrong Merchant authentication parameters

409

user_not_able_to_purchase

Customer account status different to normal (NNOR)authorization_ended

Credit authorization has “closed” status

409

notauthorization_foundCustomer Account number could not be foundunauthorized

Credit authorization has “unauthorized” status

409

secretcredit_answer_mismatchSecurity question answer does not match what is on file for the customerexceeded

Amount requested plus fees is greater than the available credit of the customer account.

409

merchantcreditapp_overrideid_is_not_allowed

Merchant is not configured for Merchant Override

409

piw_mismatch

Personal Identification word entered does not match what is on file for the customer

409

wrong_verification_code

Verification code entered is incorrect

409

verification_code_required

Verification code is a required parameter.found

Credit Application ID was not found

409

customer_already_exists

Customer applying already has an account

409

generic_error

A generic error covering backend process issues

409

invalid_transaction_type

wrong value for transaction type in the request

409

not_enough_credit

Customer does not have enough open to buy for transaction amount

409

limit_payment_amount_24

Payments made on the account exceed the $10,000/day limit

409

refunds_limit_exceeded_amount

Refund amount exceeds account limit

409

auth_not_allowed

Merchant has not configured pre-auth in Lexi.

409

plan_term_not_set

Merchant has not configured the financing option (Plan and Term or Regular Purchase) in Lexi.merchant_override_is_not_allowed

Merchant is not configured for Merchant Override

409

not_enough_credit

Customer does not have enough open to buy for transaction amount

409

not_found

Customer Account number could not be found

409

not_permitted

The employee doesn’t have enough permissions to perform the capture

409

piw_mismatch

Personal Identification word entered does not match what is on file for the customer

409

plan_term_not_available

  • Plan and Term for prime category for a non-prime customer.

  • Plan "DP - SAC Interest Accrues" for a QC customer.

  • Plan "DP - SAC No Payments + No Interest Accrued" for a ROC customer.

409

credit_exceeded

Amount requested plus fees is greater than the available credit of the customer account.

409

generic_error

A generic error covering backend process issuesplan_term_not_set

Merchant has not configured the financing option (Plan and Term or Regular Purchase) in Lexi.

409

refunds_limit_exceeded_amount

Refund amount exceeds account limit

409

secret_answer_mismatch

Security question answer does not match what is on file for the customer

409

tos_agreement_required

Terms and Conditions missing or not agreed

409

user_not_able_to_purchase

Customer account status different to normal (NNOR)

409

user_not_active

Customer Account is not activated

409

verification_code_required

Verification code is a required parameter.

409

wrong_verification_code

Verification code entered is incorrect

Input Errors

Input errors will tend to follow this model:

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