Error Overview

Flexiti uses conventional HTTP response codes to indicate the success or failure of an API request. In general:

...

General Errors

...

Code	Error	Scenario
400	invalid_client	Wrong or missing client id or client_secret
400	invalid_request	Invalid or missing grant_type parameter
400	not_found	Authorization ID not found
400	invalid_account	Wrong account number (if requested)
401	invalid_token	Wrong or expired access token.
401	Unauthorized	Wrong or missing Merchant authorization
404	not_found	Customer Account not found
404	customer_identity_not_found	The customer didn’t pass through the widget or was not authenticated properly
409	authentication_failure	Missing or wrong Merchant authentication parameters
409	tos_agreement_required	Terms and Conditions missing or not agreed
409	customer_already_exists	Customer applying already has an account
409	application_declined, application_declined_2, application_declined_3	Customer application declined
409	creditapp_id_not_found	Credit Application ID was not found
409	application_marked_pending_1, application_marked_pending_2	Customer application pending
409	application_create_error	There was an error creating the Credit Application
409	user_not_active	Customer Account is not activated
409	not_found	Customer could not be found
409	user_not_able_to_purchase	Customer account status different to normal (NNOR)
409	not_found	Customer Account number could not be found
409	secret_answer_mismatch	Security question answer does not match what is on file for the customer
409	merchant_override_is_not_allowed	Merchant is not configured for Merchant Override
409	piw_mismatch	Personal Identification word entered does not match what is on file for the customer
409	wrong_verification_code	Verification code entered is incorrect
409	verification_code_required	Verification code is a required parameter.
409	invalid_transaction_type	wrong value for transaction type in the request
409	not_enough_credit	Customer does not have enough open to buy for transaction amount
409	limit_payment_amount_24	Payments made on the account exceed the $10,000/day limit
409	refunds_limit_exceeded_amount	Refund amount exceeds account limit
409	auth_not_allowed	Merchant has not configured pre-auth in Lexi.
409	plan_term_not_set	Merchant has not configured the financing option (Plan and Term or Regular Purchase) in Lexi.
409	plan_term_not_available	Plan and Term for prime category for a non-prime customer. Plan "DP - SAC Interest Accrues" for a QC customer. Plan "DP - SAC No Payments + No Interest Accrued" for a ROC customer.
409	credit_exceeded	Amount requested plus fees is greater than the available credit of the customer account.
409	generic_error	A generic error covering backend process issues

Input Errors

Input errors will tend to follow this model:

...