Page Comparison

Code

Error

Scenario

400

invalid_client

Wrong or missing client id or client_secret

400

invalid_request

Invalid or missing grant_type parameter

400

not_found

Authorization ID not found

400

invalid_account

Wrong account number (if requested)

401

invalid_token

Wrong or expired access token.

401

Unauthorized

Wrong or missing Merchant authorization

404

not_found

Customer Account not found

409

authentication_failure

Missing or wrong Merchant authentication parameters

409

tos_agreement_required

Terms and Conditions missing or not agreed

409

customer_already_exists

Customer applying already has an account

409

application_declined, application_declined_2, application_declined_3

Customer application declined

409

creditapp_id_not_found

Credit Application ID was not found

409

application_marked_pending_1, application_marked_pending_2

Customer application pending

409

application_create_error

There was an error creating the Credit Application

409

user_not_active

Customer Account is not activated

409

not_found

Customer could not be found

409

user_not_able_to_purchase

Customer account status different to normal (NNOR)

409

not_found

Customer Account number could not be found

409

secret_answer_mismatch

Security question answer does not match what is on file for the customer

409

merchant_override_is_not_allowed

Merchant is not configured for Merchant Override

409

piw_mismatch

Personal Identification word entered does not match what is on file for the customer

409

Driver License's not supported

409

wrong_verification_code

Verification code entered is incorrect

409

verification_code_required

Verification code is a required parameter.

409

invalid_transaction_type

409

not_enough_credit

409

limit_payment_amount_24

409

refunds_limit_exceeded_amount

TBD

auth_not_allowed

Merchant has not configured pre-auth in Lexi.

TBD

plan_term_not_set

Merchant has not configured the financing option (Plan and Term or Regular Purchase) in Lexi.

TBD

plan_term_not_available

• Plan and Term for prime category for a non-prime customer.

• Plan "DP - SAC Interest Accrues" for a QC customer.

• Plan "DP - SAC No Payments + No Interest Accrued" for a ROC customer.

TBD

credit_exceeded

Amount requested plus fees is greater than the available credit of the customer account.

customer_identity_not_found

The customer didn’t pass through the widget or was not authenticated properly