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Code

Error

Scenario

400

sms_not_valid_phone

Phone number on file invalid/missing

403

Insufficient scope: authorized scope is insufficient

Scope of the token is not sufficient to access the endpoint

404

not_found

Customer Account or VCC is not found

409

invalid_role

The Developer Portal account being used is not provisioned for the API being accessed. Please contact Flexiti Implementation Support.

409

merchant_override_is_not_allowed

Merchant is not configured for Merchant Override

409

regular_purchase_bypass_is_not_allowed

  • Customer does not qualify for a regular purchase bypass

  • Regular Purchase Bypass is not available in this channel

409

piw_mismatch

Personal Identification word entered does not match what is on file for the customer

409

secret_answer_mismatch

Security question answer does not match what is on file for the customer

409

wrong_inputs

Invalid parameter

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Code

Error

Scenario

403

Insufficient scope: authorized scope is insufficient

Scope of the token is not sufficient to access the endpoint

404

not_found

Customer Account, VCC, or transaction , not found

409

invalid_role

The Developer Portal account being used is not provisioned for the API being accessed. Please contact Flexiti Implementation Support.

409

general_error

A generic error covering back-end process issues

409

invalid_transaction_type

wrong value for transaction type in the request

409

wrong_verification_code

Verification code entered is incorrect

409

verification_code_required

Verification code is a required parameter.

409

user_not_active

Customer Account is not activated

409

user_not_able_to_purchase

Customer account status different to normal (NNOR)

409

limit_payment_amount_24

Payments made on the account exceed the $10,000/day limit

409

not_enough_credit

Customer does not have enough open to buy for transaction amount

409

not_verified

For in-store channel the request_id does not match the one passed in the /verify endpoint

409

external_location_id_not_found

The external location ID being passed is not registered with Flexiti

409

account_type_not_permitted

The merchant is not able to support this account type (open/closed loop scenarios)

409

vcc_account_mismatch

The vcc number being passed in the request does not belong to the account number.

409

wrong_inputs

Invalid parameter

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Code

Error

Scenario

403

Insufficient scope: authorized scope is insufficient

Scope of the token is not sufficient to access the endpoint

404

not_found

Customer Account or Capture ID not found

409

invalid_role

The Developer Portal account being used is not provisioned for the API being accessed. Please contact Flexiti Implementation Support.

409

general_error

A generic error covering back-end process issues

409

refunds_limit_exceeded_amount

Refund amount exceeds account balance limit.

409

external_location_id_not_found

The external location ID being passed is not registered with Flexiti

409

account_type_not_permitted

The merchant is not able to support this account type (open/closed loop scenarios)

409

vcc_account_mismatch

The vcc number being passed in the request does not belong to the account number.

409

capture_amount_exceeded

Return amount is greater than the remaining captured amount.

409

wrong_inputs

Invalid parameter

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